@book{468,
	author = {Cooper, Donald R. and Schindler, Pamela S.},
	title = {Business research methods /},
	publisher = {McGraw-Hill Irwin,},
	year = {c2001.},
	series = {The McGraw-Hill/Irwin series. Operations and decision sciences},
	address = {Boston :},
	edition = {7th ed.},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/toc/ecip0724/2007032445.html}
}