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  <titleInfo>
    <title>Problem solving in business and managemnet: hard, soft and creative approaches</title>
  </titleInfo>
  <name type="personal">
    <namePart>Hicks, Michael J.</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">xxu</placeTerm>
    </place>
    <place>
      <placeTerm type="text">London</placeTerm>
    </place>
    <publisher>Thomson Business Press</publisher>
    <dateIssued>1991</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xix, 327 p.: ill, 24cm.</extent>
  </physicalDescription>
  <tableOfContents>Contents; Problems, problems, problems! -- Resolving problems -- Decisions, decisions! -- Where has all our creativity gone? -- Working in groups -- Brainstorming -- Synectics -- Introduction to logical thinking -- Structured opportunity searches -- The "Common sense " (rational ) approach -- A System by any other name -- Soft systems thinking -- Really complicated problems! -- Coping with change -- Appendices: Possible solutions to slected exercises.</tableOfContents>
  <note type="statement of responsibility">Michael J. Hicks</note>
  <note>Includes index.</note>
  <subject>
    <topic>Decision making</topic>
  </subject>
  <classification authority="lcc">HD30.23.H52</classification>
  <identifier type="isbn">1861523874</identifier>
  <recordInfo>
    <recordCreationDate encoding="marc">120125</recordCreationDate>
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