01135cam a2200277 i 4500 17562250 20210414114411.0 121213s2013 pau 000 0 eng 2012045498 9780749467166 9780749467173 (ebk.) DLC eng DLC rda DLC pcc HF5718 .B365 651.7 23 Barker, Alan, 1956- Improve your communication skills: creating success. / Alan Barker. Third Edition. New Delhi: Kogan Page Ltd., 2013. ix,185p.: 23 cm Contents: About this book -- What is communication? -- How conversations work -- Seven ways to improve your conversations -- The skills of enquiry -- The skills of persuasion -- Making a presentation -- Putting it in writing -- Networking: the new conversation -- Appendix: Where to go from here. Business communication. 7 cbc orignew 1 ecip 20 y-gencatlg lcc BK 4918 12418 0 0 lcc 0 0 WIUC-1 WIUC-1 LL 2014-09-17 0 HF5718 .B365 074/13 2014-09-17 00:00:00 1 2014-09-17 BK