TY - BOOK AU - Fruehling,Rosemary T. AU - Lacombe,Joan McCoola TI - Communicating for results SN - 1561183636 AV - HD30.3.F78 U1 - 658.4/5 20 PY - 1996/// CY - St. Paul, MN PB - EMC Paradigm KW - Communication in management N1 - Includes index; Contents: Communcation is the sum of many parts -- Uncovering the psychology of business communication -- Communicate for results -- Listening for results -- Listening with a purpose -- Communicate for results -- Preparing presentations -- Communicate for results speaking checklist -- Reading for results -- Reading actively -- Reading wirh a purpose -- Communicate for results reading checklist -- Writing as a process - Writing with style -- Formatting for function and effectiveness -- Writing to inform -- Writing to request -- Writing to respond --Writing to sell -- Writing to report -- Communicate for results the RRTWRP Process -- Appendix -- Glossary ER -