TY  - BOOK
AU  - Adler, Ronald B.
AU  - Rosenfeld, Lawrence B.
AU  - Proctor, Russell F.
AU  - Winder, Constance.
TI  - Interplay: the process of interpersonal communication.
SN  - 9780195421644
AV  - BF637.C451686 
PY  - 2006///
CY  - Canada
PB  - Oxford University Press
KW  - Communication
N1  - Includes glossary, references and index; Contents: Foundations of interpersonal communication: interpersonal process -- Communication and the self -- Perceiving others -- Creating and responding to messages: emotions -- Language -- Non-verbal communication -- Listening -- Dimensions of interpersonal relationships: dynamics of interpersonal relationships -- intimacy and distance in relationships -- Communication climate -- Managing conflict -- Contexts of interpersonal communication: communicating with family and at work
ER  -