The practice of public relations. /
Fraser P. Seitel.
- 12th ed.
- Harlow : Pearson, 2014.
- ii, 398p. : ill. ; 28 cm.
Includes index.
Contents: Defining public relations -- The history and growth of public relations -- Communication -- Public opinion -- Management -- Ethics -- The law -- Research -- Media -- Social media -- Government relations -- Employee relations -- Community relations -- International consumer relations -- Public relations writing -- Integrated marketing communications -- Crisis management.