Heath, Robert L. <br/><br/>
Human communication theory and research : concepts, contexts, and challenges. / 
Robert L. Heath 
 - 2nd ed. 
 - New York :  Routledge Taylor & Francis Group,  2000. 
 - x,454 p. :  ill.;  24cm. 
 - LEA's communication series .
<br/><br/> Includes bibliographical references and indexes. 
<br/><br/>Contents: Why study theories and conduct research -- Anatomy of the communication process -- Language, meanings and messages -- Information and uncertainty: Concepts and contexts -- Persuasion: Concepts and contexts -- Interpersonal communication: Relationships, expectations, and conflict -- Interpersonal communication: Social cognition and communication competence -- Communication in organizations -- Mass-mediated communication -- New communication technologies. 
<br/><br/><label>ISBN: </label>0805830073 (alk. paper) 0805830081 (pbk. : alk. paper) 
<br/><br/><label>LCCN: </label>00033166  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication.
<br/><br/><label>LC Class. No.: </label>P90.H39 
<br/><br/><label>Dewey Class. No.: </label>302.2/01