TY - BOOK AU - Heath,Robert L. AU - Bryant,Jennings TI - Human communication theory and research : concepts, contexts, and challenges. SN - 0805830073 (alk. paper) AV - P90.H39 U1 - 302.2/01 21 PY - 2000/// CY - New York PB - Routledge Taylor & Francis Group KW - Communication N1 - Includes bibliographical references and indexes; Contents: Why study theories and conduct research -- Anatomy of the communication process -- Language, meanings and messages -- Information and uncertainty: Concepts and contexts -- Persuasion: Concepts and contexts -- Interpersonal communication: Relationships, expectations, and conflict -- Interpersonal communication: Social cognition and communication competence -- Communication in organizations -- Mass-mediated communication -- New communication technologies UR - http://www.loc.gov/catdir/enhancements/fy0634/00033166-d.html ER -