TY - BOOK AU - Chapman, Elwood N. AU - O'Neil, Sharon Lund TI - Leadership: essential steps every manager needs to know SN - 0130100196 AV - HD57.7.C47 PY - 2000/// CY - New Jersey PB - Prentice Hall KW - Leadership N1 - Includes index; Contents: Develop your freedom to lead -- Mobilize potential for high productivity -- Adopt the leadership formula (leadership strategic model) -- Be an effective communicator -- Empower followers - apply the mutual reward reward theory -- Expand your power of influence -- Make better decisions more decisively -- Strive to become a visionary -- Create a positive force -- Maximize your leadership style ER -