Goldman, Steven L

Agile Competition and virtual organization: strategies for enriching the customer / Steven L.Goldman, Roger N. Nagel and Keneth Preiss - New York: Van Nostraud Reinhold, 1995. - xxix, 414 p.: ill, 24cm.

Includes index.

Contents: What is agility and why do we need it? -- The Emergence of a new industrial order -- Agility: Framework for mastering change -- The Transition of agility -- Leading, learning and thinking -- Virtual organizations -- Enriching the customer -- Customizing agile business strategies -- Barriers to assimilating agility -- Enabling systems and infrastructures -- Measuring agility: A Self-assessment approach.

0442019033


Competition.
Organizational change.
Customer services.

HD41.DD51