TY - BOOK AU - Goldman, Steven L AU - NAGEL, Roger N and PREISS, Keneth TI - Agile Competition and virtual organization: strategies for enriching the customer SN - 0442019033 AV - HD41.DD51 PY - 1995/// CY - New York PB - Van Nostraud Reinhold KW - Competition. KW - Organizational change. KW - Customer services. N1 - Includes index; Contents: What is agility and why do we need it? -- The Emergence of a new industrial order -- Agility: Framework for mastering change -- The Transition of agility -- Leading, learning and thinking -- Virtual organizations -- Enriching the customer -- Customizing agile business strategies -- Barriers to assimilating agility -- Enabling systems and infrastructures -- Measuring agility: A Self-assessment approach ER -