TY - BOOK AU - Saks,Alan M. AU - Haccoun, Robert. TI - HRM: managing performance through training and development. SN - 0176224602 AV - HF5549.5.T7S23 PY - 2004/// CY - Toronto PB - Thompson Nelson N1 - Includes references and index; Contents: Chapter 1: The training and development process -- Organisational learning -- Learning and motivation -- The needs analysis process -- Training design and delivery -- Off-the-job training methods -- On-the-job training methods -- Technology-based training methods -- Transfer of training -- Training evaluation -- The Cost and benefits of training programs -- Training programs -- Management development -- Challenges and best practices ER -