00988nam a22001697a 4500 180919b xxu||||| |||| 00| 0 eng d 9780136139119 HF5547.A35 Administrative procedures for the Canadian office. / edited by Lauralee Kilgour. 8th ed. Toronto: Pearson, 2010. xvi,475p.: ill.; 25cm. Includes index. Contents:Part I: A career as an office professional -- Human relations -- Management of work,time and resources -- Organization structure and office layout -- Part II -- Office services: Office technology -- Incoming and outgoing mail -- Information management -- Front-line reception -- Travel arrangements -- Meeting and conferences -- Business communication -- Office commerce and keeping records -- Part III -- The Future of the administrative assistant -- Employment strategies -- Professional development . Kilgour, Lauralee lcc BK 6719 14219 0 0 lcc 0 0 WIUC-1 WIUC-1 REF 2018-09-19 0 HF5547.A35 8122/084/16 2018-09-19 00:00:00 1 2018-09-19 BK