Jenny, Walter creator Allen, Derek Burns, Andrew text xxu London Nichols Publishing Company c1993 monographic eng

print

206 p.: ill, 23cm. Contents: Introduction -- A Brief history of quality management manuals -- The Content of the quality management manual -- Definitions -- The Quality policy manual -- The Quality procedures manual -- Workplace references -- Writing and designing the quality management manual -- Writing the quality management manaual -- Designing the quality management manual -- Project management -- Planning and resourcing the project -- Preparing the quality management manual -- Assessment and after: Maintaining and developing the quality management manual -- Appendix. Jenny Waller, Derek Allen and Andrew Burns. Includes index. Management HD62.15.W351 0749409037 120329