TY - BOOK AU - Jenny, Walter AU - Allen, Derek AU - Burns, Andrew TI - The quality management manual: how to write and develop a successful manual for quality management systems SN - 0749409037 AV - HD62.15.W351 PY - 1993/// CY - London PB - Nichols Publishing Company KW - Management N1 - Includes index; Contents: Introduction -- A Brief history of quality management manuals -- The Content of the quality management manual -- Definitions -- The Quality policy manual -- The Quality procedures manual -- Workplace references -- Writing and designing the quality management manual -- Writing the quality management manaual -- Designing the quality management manual -- Project management -- Planning and resourcing the project -- Preparing the quality management manual -- Assessment and after: Maintaining and developing the quality management manual -- Appendix ER -