O'hair, Dan. creator Wiemann, Mary. Mullin, Dorothy Imrich. Teven, Jason J. text xxu Boston Bedford/ St. Martin's 2012 2nd ed. monographic eng

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xxxiv, 539 p. : ill. chiefly col. ; 26 cm. Contents: Part One: Basic communication processes: Communication: essential human behavior -- Perceiving the self and others -- Communication and culture -- Verbal communication -- Listening -- Part Two: Impersonal communication: Communicating in groups -- Leadership and decision making in groups -- Communicating in organizations -- Part Four: Public speaking: Preparing and researching presentations -- Organizing, writing , outlining presentations -- Delivering presentations -- Informative speaking -- Persuasive speaking. Dan O'hair, Mary Wiemann et. al. Includes appendix, glossary, references and index. P90.O43(2e) 9780312644208 0312644205 190807 20210930104334.0