TY  - BOOK
AU  - O'hair, Dan.
AU  - Wiemann, Mary.
AU  - Mullin, Dorothy Imrich.
AU  - Teven, Jason J.
TI  - Real communication: an introduction.
SN  - 9780312644208
AV  - P90.O43(2e) 
PY  - 2012///
CY  - Boston
PB  - Bedford/ St. Martin's
N1  - Includes appendix, glossary, references and index; Contents: Part One: Basic communication processes: Communication: essential human behavior -- Perceiving the self and others -- Communication and culture -- Verbal communication -- Listening -- Part Two: Impersonal communication: Communicating in groups -- Leadership and decision making in groups -- Communicating in organizations -- Part Four: Public speaking: Preparing and researching presentations -- Organizing, writing , outlining presentations -- Delivering presentations -- Informative speaking -- Persuasive speaking.
ER  -