Stevenson, William. creator text xxu New York McGraw-Hill Education/ Create 2013 11th ed. monographic eng

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xxv, 910 p. : ill. (col.) ; 28 cm. Contents: Introduction to operations management -- Competitiveness, strategy, and productivity -- Forecasting -- Product and service design -- Reliability -- Strategic capacity planning for products and services -- Decision theory -- Process selection and facility layout -- Work design and measurement -- Learning curves -- Location planning and analysis -- The transportation model -- Management of quality -- Quality control -- Acceptance sampling -- Aggregate planning and master scheduling -- MRP and ERP -- Inventory management -- JIT and lean operations -- Maintenance -- Supply chain management -- scheduling -- Project management -- Management of waiting lines -- Linear programming. William Stevenson. Includes index. TS155.St3(11e) 9781121913974 1121913970 200204 20211004103640.0