Stevenson, William J. <br/><br/>
Operations management. / 
William J. Stevenson and Mehran Hojati. 
 - 4th Canadian edition. 
 - Whitby :  McGraw-Hill/ Ryerson ,  2011. 
 - xxiv, 741 p. :  ill. ;  29 cm. 
<br/><br/> Includes index and appendix. 
<br/><br/>Content:Part one: Introduction: Introduction to operations management -- Competitiveness, strategic planning, and productivity -- Part two: Demand forecasting: Demand forecasting -- Part three: System design: Product design -- Strategic capacity planning -- Process design and facility layout -- Design of work systems -- Location planning and analysis -- Part four: Quality: Management of quality -- Statistical quality control -- Part five: Supply chain management: Supply chain management -- Part six: Operations planning: Inventory management -- Aggregate operations planning -- Material requirements planning and enterprise resource planning -- Just-in-time and lean production -- Job and staff scheduling -- Part seven: Project management: Project management -- Part eight:  Waiting-line analysis: Waiting-line analysis. 
<br/><br/><label>ISBN: </label>9780070969575 
<br/><br/><label>LC Class. No.: </label>TS155.S785(4e)