01321nam a22001577a 4500008004100000020001800041050001900059100002600078245007000104250002600174260004400200300003500244500003300279505083100312700002001143200312b        xxu||||| |||| 00| 0 eng d  a9780070969575  aTS155.S785(4e)  aStevenson, William J.  aOperations management. /cWilliam J. Stevenson and Mehran Hojati.  a4th Canadian edition.  aWhitby :bMcGraw-Hill/ Ryerson ,c2011.  axxiv, 741 p. :bill. ;c29 cm.  aIncludes index and appendix.  aContent:Part one: Introduction: Introduction to operations management -- Competitiveness, strategic planning, and productivity -- Part two: Demand forecasting: Demand forecasting -- Part three: System design: Product design -- Strategic capacity planning -- Process design and facility layout -- Design of work systems -- Location planning and analysis -- Part four: Quality: Management of quality -- Statistical quality control -- Part five: Supply chain management: Supply chain management -- Part six: Operations planning: Inventory management -- Aggregate operations planning -- Material requirements planning and enterprise resource planning -- Just-in-time and lean production -- Job and staff scheduling -- Part seven: Project management: Project management -- Part eight:  Waiting-line analysis: Waiting-line analysis.  aHojati, Mehran.