TY  - BOOK
AU  - Stevenson, William J.
AU  - Hojati, Mehran.
TI  - Operations management.
SN  - 9780070969575
AV  - TS155.S785(4e) 
PY  - 2011///
CY  - Whitby
PB  - McGraw-Hill/ Ryerson
N1  - Includes index and appendix; Content:Part one: Introduction: Introduction to operations management -- Competitiveness, strategic planning, and productivity -- Part two: Demand forecasting: Demand forecasting -- Part three: System design: Product design -- Strategic capacity planning -- Process design and facility layout -- Design of work systems -- Location planning and analysis -- Part four: Quality: Management of quality -- Statistical quality control -- Part five: Supply chain management: Supply chain management -- Part six: Operations planning: Inventory management -- Aggregate operations planning -- Material requirements planning and enterprise resource planning -- Just-in-time and lean production -- Job and staff scheduling -- Part seven: Project management: Project management -- Part eight:  Waiting-line analysis: Waiting-line analysis
ER  -