Hasson, Gill <br/><br/>
Brilliant communication skills./  What the best commuicators know, do and say. 
Gill Hasson 
 - London:  Pearson,  2012. 
 - xi,178  
<br/><br/> How to communicate? knowing you communication style  Confident communication  Active listening and skillful questioning  Reading between the lines: feelings, emotions and attitudes  What to say and how to say it  Put in writing  Puting it into practice  Difficult communication situations 
<br/><br/><label>ISBN: </label>9780273761747 
<br/><br/><label>Subjects--Topical Terms: </label>
<br/><br/><label>LC Class. No.: </label>P94.7.H27