01510nam a22001817a 4500 200601b xxu||||| |||| 00| 0 eng d 9780335218387 0335218385 RA393.B56 Black, Nick Understanding health services / Nick Black and Reinhold Gruen. London: Open University Press, 2005. vii, 243 p. : ill. ; 24 cm. Sn1. Introduction: 1. A system approach to health services -- 2. Challenges facing health services -- 3. Formal and lay care -- Sn2. Inputs to health care: 4. Diseases and medical knowledge -- 5. Medical paradigms -- 6. Staff: the challenge of professionalism -- 7. Funding health care -- Sn3. Processes of health care: 8. The need and demand for health care -- 9. The relationship between need and use -- 10. Staff-patient interactions -- 11. Public as consumers and policy -- Sn4. Outcome of health care: 12. Outcomes -- Sn5. Organization of services -- 13. Analysing health systems -- 14. Why are health systems as they are? -- 15. Low and middle income countries: from colonial inheritance to primary care -- 16. Low and middle income countries: from comprehensive primary care to global initiatives -- 17. Health services in high income countries -- Sn6. Quality improvement: 18. Defining good quality health services -- 19. Performance assessment -- 20. Improving quality of care. Health Services Administration Gruen, Reinhold. lcc BK 7308 14808 0 0 lcc 0 0 WIUC-KL WIUC-KL NURS L. 2019-06-28 RA393.B56 KSN/173/19 2020-06-01 00:00:00 1 2020-06-01 BK 0 0 lcc 0 0 WIUC-KL WIUC-KL NURS L. 2019-06-28 RA393.B561 KSN/174/19 2020-06-01 00:00:00 2 2020-06-01 BK