01489nam a22002057a 4500 20220322153746.0 190815b xxu||||| |||| 00| 0 eng d 9780205925841 LC T11.L36 Technical communication. / John M. Lannon, Don Klepp and Laura J. Gurak 6th (Canadian) ed. Toronto: Pearson, 2012. xvi, 582 p. : Includes index and bibliographical references. Part I: Communicating in the workplace: Introduction to technical communication -- Preparing to write -- Writing efficiently -- Collaborating at work -- Writing persuasively -- Writing ethically -- Part II: Information gathering, analysis and manipulation: Gathering information -- Recording and reviewing research findings -- Documenting research findings -- Summarizing information -- Part III: Structural, style and format elements: Organizing for readers -- Designing visuals -- Designing pages and documents -- Part IV: Descriptive writing: Definitions -- Descriptions and specifications -- Process analyses, instructions and procedures -- Manual and usability testing -- Part V: Applications: Proposals -- Formal analytical reports -- Adding document supplements -- Short reports -- Workplace correspondence: letters, memos and emails -- Job-search communications -- Oral presentations -- Using electronic media -- Klepp, Don Gurak, Laura J. lcc BK 7556 15056 0 0 lcc 0 0 WIUC-KL WIUC-KL GEN 2021-04-19 0 T11.L36 K/2859/0011/20 2021-04-19 00:00:00 2021-04-19 BK