01310cam a2200337 i 4500 17625814 20210512160853.0 130214s2014 nyua b 001 0 eng 2013001159 9780073403267 (alk. paper) 9781259060670 DLC eng DLC rda DLC pcc HF5718.L63 651.7 23 Locker, Kitty O. Business communication: building critical skills. / Kitty O. Locker, Stephen Kyo Kaczmarek. 6th ed. New York, NY : McGraw-Hill/Irwin, 2014. xxxvii, 549 p. : color illustrations ; 28 cm text rdacontent unmediated rdamedia volume rdacarrier Includes bibliographical references (pages 528-534) and index. Content: Building blocks for effective messages -- Creating good will -- Letters, memos e-mail and web writing -- Polishing your writing -- Interpersonal communication -- Research, reports, and visuals -- Job hunting -- Business communication. Kaczmarek, Stephen Kyo. 7 cbc orignew 1 ecip 20 y-gencatlg ddc BK 7583 15083 0 0 ddc 0 0 WIUC-KL WIUC-KL GEN 2019-10-25 STM HF5718.L63(6e) K/684/684/19 2021-05-12 00:00:00 2021-05-12 BK