Effective employee relations: a guide to policy and practice in the workplace. / Richard Pettinger - London: Kogan Page, 1999. - xii, 388 p.: ill.;

Includes index.

Contents: 1. Introduction --
2. Employment and ER law in the UK --
3. Organizational standards in employee relations --
4. Organizational and behavioural aspects of employee relations --
5. Organizational discipline --
6. Employee relations problems --
7. Employment tribunals --
8. Employee relations management : the design of organizational ER --
9. Employee relations management : motivation, groups and individuals --
10. Employee relations management : work patterns --
11. Management qualities --
12. The future of ER.

This text aims to conduct a proper analysis of what really comprises employee relations in the 1990s and beyond. It covers: organizational and behavioural aspects; industrial tribunals; management qualities; and employment law.

0749426934

Personnel management -- Great Britain. . Employment. Personnel management

HF5549.P45