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  <titleInfo>
    <title>Effective employee relations: a guide to policy and practice in the workplace</title>
  </titleInfo>
  <name type="personal">
    <namePart>Pettinger, Richard</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">xxu</placeTerm>
    </place>
    <place>
      <placeTerm type="text">London</placeTerm>
    </place>
    <publisher>Kogan Page</publisher>
    <dateIssued>1999</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xii, 388 p.: ill.;</extent>
  </physicalDescription>
  <abstract>This text aims to conduct a proper analysis of what really comprises employee relations in the 1990s and beyond. It covers: organizational and behavioural aspects; industrial tribunals; management qualities; and employment law.</abstract>
  <tableOfContents>Contents: 1. Introduction --
2. Employment and ER law in the UK --
3. Organizational standards in employee relations --
4. Organizational and behavioural aspects of employee relations --
5. Organizational discipline --
6. Employee relations problems --
7. Employment tribunals --
8. Employee relations management : the design of organizational ER --
9. Employee relations management : motivation, groups and individuals --
10. Employee relations management : work patterns --
11. Management qualities --
12. The future of ER.</tableOfContents>
  <note type="statement of responsibility">Richard Pettinger </note>
  <note>Includes index.</note>
  <subject>
    <topic>	 Personnel management -- Great Britain</topic>
  </subject>
  <subject>
    <topic>Employment</topic>
  </subject>
  <subject>
    <topic>Personnel management</topic>
  </subject>
  <classification authority="lcc">HF5549.P45</classification>
  <identifier type="isbn">0749426934</identifier>
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    <recordCreationDate encoding="marc">121009</recordCreationDate>
    <recordChangeDate encoding="iso8601">20210930092335.0</recordChangeDate>
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