01510nam a22002417a 4500 OSt 20210929155658.0 120620t xxu||||| |||| 00| 0 eng d 9780132719049 0132719045 LC HF5728.2.U6T45 Thill, John V. Excellence in business communication. / John V. Thill and Courtland L. Bovee 10th ed. Upper Saddle River, N.J: Pearson, 2012. xxxix, 554 p. + [various pagings] .: ill.; Includes index. Contents: 1. Understanding the foundations of business communication: Achieving success through effective business communication -- Communicating in a world of diversity -- 2. Applying the three-step writing process: Planning business messages -- Writing business messages -- Completing business messages -- 3. Crafting brief messages: Crafting messages for electronic media -- Writing routine and positive messages -- Writing negative messages -- Writing persuasive messages -- 4. Preparing reports and oral presentations: Planning reports and proposals -- Writing reports and proposals -- Completing reports and proposals -- Designing and delivering oral and online presentations -- 5. Writing employment messages and interviewing for jobs: Building careers and writing resumes -- Applying and interviewing for employment Business communication Bovee, Courtland L. lcc BK 7783 15283 0 0 lcc 0 0 WIUC-KL WIUC-KL GEN 2019-10-23 0 HF5718.2.U6.T45(10e) K/388/388/19 2021-09-29 00:00:00 2021-09-29 BK