TY - BOOK AU - Dann,Stephen AU - Dann,Susan J. TI - E-marketing: theory and application. SN - 9780230203969 (pbk.) AV - HF5415.1265.D36 U1 - 658.8/72 22 PY - 2011/// CY - New York PB - Palgrave Macmillan KW - Telemarketing KW - Internet KW - Consumer behavior N1 - Includes bibliographical references and index; Contents: Introduction to e-marketing -- Foundations of e-marketing -- e-marketing strategies - e-marketing planning -- Online consumer behaviour -- Creation, delivery and exchange of value offerings -- Branding and promotion -- Services and relationship marketing -- Community ad networks -- Implementation - Application of e-marketing -- Social media -- m-commerce -- Beyond the web -- Social impact -- N2 - "A mix of academic rigor and practical application combining a strong theoretical framework from the academic peer reviewed literature with contemporary developments in internet technology, and their application to the e-marketing environment. Topics include consumer behavior, value creation, marketing strategy, implementation issues for e-marketing, and much more"-- UR - http://www.netread.com/jcusers/1388/2292941/image/lgcover.9780230203969.jpg ER -