TY - BOOK AU - Strauss, Judy. AU - Frost, Raymond. TI - E-marketing. SN - 9781292000411 AV - HF5415.1265.S77 PY - 2014/// CY - Upper Saddle River PB - Pearson Education Inc. KW - Internet marketing N1 - Includes index; Contents: Part 1: E-marketing in context: Past, present and future -- Strategic e-marketing and performance metrics -- The e-marketing plan -- Part 2: E-marketing environment: Global e-markets -- Ethical and legal issues -- Part 3: E-marketing strategy: E-marketing research -- Connected consumer online -- Segmentation, targeting, differentiation and positioning strategies -- Part 4: E-marketing management: Product: the online offer -- Price: the online value -- The internet for distribution -- E-marketing communication: owned media -- E-marketing communication: paid media -- E-marketing communication: earned media -- Customer relationship management ER -