TY - BOOK AU - Newstrom,John W. TI - Supervision: managing for results. SN - 0073545082 (alk. paper) AV - HF5549.B52 U1 - 658.3/02 22 PY - 2007/// CY - Boston PB - McGraw-Hill/Irwin KW - Personnel management KW - Supervision of employees N1 - Includes bibliographical references and index; Contents: The supervisor's role in management -- Creating positive workplace within a dynamic environment -- Setting goals, making plans, and improving costs -- Problem solving and managing information -- Organizing an effective department -- staffing with human resources -- Training and developing employees -- Leadership skills, styles and qualities -- Understanding and motivating people at work -- Effective employee commutation -- Appraising and developing employees -- Counseling and performance management -- Building cooperative team and resolving conflicts -- Control: keeping people, plans and programs on track -- Stimulating productivity and quality -- Managing a diverse workforce -- The supervisor's role in employee safety and health, and labor relations -- Achieving personal supervisory success -- UR - http://www.loc.gov/catdir/enhancements/fy0634/2005052280-d.html UR - http://www.loc.gov/catdir/enhancements/fy0634/2005052280-t.html ER -