@book{7859,
	author = {Bolstorff, Peter. and Rosenbaum, Robert},
	title = {Supply chain excellence: a handbook for dramatic improvement using the SCOR model. /},
	publisher = {American Management Association,},
	year = {2012.},
	series = {Business logistics},
	address = {New York :},
	edition = {3rd ed.}
}