@book{7912,
	author = {Poister, Theodore H. and Aristigueta, Maria Pilar,},
	title = {Managing and measuring performance in public and nonprofit organizations: an integrated approach. /},
	publisher = {Jossey-Bass & Pffeifer Imprints, Wiley,},
	year = {2015.},
	address = {San Francisco, CA:},
	edition = {2nd ed.},
	note = {Revised edition of Poister's Measuring performance in public and nonprofit organizations.}
}