Kerin, Roger A.

Marketing: the core. / Roger A. Kerin, Steven W. Hartley and William Rudelius. - 12th ed. - New York: McGraw-Hill, 2015. - xliv, 740 p. : ill. ; 28 cm.

Includes index.

Content: 1. Initiating the marketing process: Creating customer relationships and value through marketing -- Developing successful organizational and marketing strategies -- Scanning the marketing environment -- Ethical and social responsibility in marketing -- 2. Understanding buyers and markets: Understanding buyers and markets: Understanding consumer behavior -- Understanding organizations as customers -- Understanding and reaching global consumers and markets -- 3. Targeting marketing opportunities:

9780077861032 0077861035



HF5415.M29(12e)