Consumer behavior: buying, having, and being. /
Michael R. Solomon.
- 11th ed.
- Upper Saddle River, N.J. : Pearson, 2015.
- xxii, 582 p. : ill. (chiefly col.) ; 29 cm.
Includes bibliographical references and indexes.
Contents: 1. Foundation of consumer behavior: Buying, having, and bieng: an introduction to consumer behavior -- Decision making and consumer behavior Cultural influence on consumer decision making -- Consumer and social well-being -- 2. Internal influences on consumer behavior: Perception -- Learning and memory -- The self -- Attitude and persuasion -- 3. External influences on consumer behavior: Group and situational effects on consumer behavior -- Consumer identity I: sex roles and subcultures -- Consumer identity II: social class and lifestyles -- Networked consumer behavior: word-of-mouth, social media, and fashion --