TY - BOOK AU - Robbins,Stephen P. AU - Coulter,Mary TI - Management. SN - 0131439944 AV - HD31.R56(8e) PY - 2005/// CY - Upper Saddle, New Jersey PB - Pearson KW - Management N1 - Includes bibliographical references, index and appendix; Contents: 1. Introduction: Introduction to management and organizations -- Management yesterday and today -- 2. Define the manager's terrain: Organizational culture and the environment: the constraints -- Managing in a global environment -- Social responsibility and managerial ethics -- 3. Planning: Decision making: the essence of the manager's job -- Foundations of planning -- Strategic management -- Planning tools and techniques -- 4. Organizing: Organizational structure and design -- Communication and information technology -- Human resource management -- Managing change and innovation -- 5. Leading: Foundations of behavior – Understanding groups and teams -- Motivating employees – Leadership – 6. Controlling: Foundations of controls – Operations and value chain management – ER -