Bovée, Courtland L. <br/><br/>
Business communication today. / 
Courtland L. Bovee, John V. Thill. 
 - 11th ed. 
 - Boston:  Pearson,  2012. 
 - xxxviii, [various paging]:  col. ill. ;  29 cm. 
<br/><br/>Includes bibliographical references and indexes. 
<br/><br/>Contents: 1. Understanding the foundations of business communication: Achieving success through effective business communication -- Mastering team skills and interpersonal communication -- Communicating in a world of diversity -- 2. Applying the three-step writing process: Planning business messages -- Writing business messages -- Completing business messages -- 3. Crafting brief messages: Crafting messages for electronic media -- Writing routine and positive messages -- Writing persuasive messages -- 4. Supporting messages with quality information: Finding, evaluating, and processing information -- Designing visual communication -- 5. Planning, writing, and delivering reports and proposals: Planning reports and proposals -- Writing reports and proposals -- Completing reports and proposals -- 6. Designing and delivering oral and online presentations: Developing oral and online presentations -- Enhancing presentations with slides and other visuals -- 7. Writing employment messages and interviewing for jobs: Building careers and writing resumes -- Applying and interviewing for employment --   
<br/><br/><label>ISBN: </label>9780132539555 0132539551 
<br/><br/><label>LCCN: </label>2011022339 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication--United States--Case studies.<br/>Communication in organizations--United States--Case studies.
<br/><br/><label>LC Class. No.: </label>HF5718.B66(11e) 
<br/><br/><label>Dewey Class. No.: </label>658.4/5