Bovée, Courtland L. creator Thill, John V. text bibliography mau Boston Pearson 2012 11th ed. monographic eng

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xxxviii, [various paging]: col. ill. ; 29 cm. Contents: 1. Understanding the foundations of business communication: Achieving success through effective business communication -- Mastering team skills and interpersonal communication -- Communicating in a world of diversity -- 2. Applying the three-step writing process: Planning business messages -- Writing business messages -- Completing business messages -- 3. Crafting brief messages: Crafting messages for electronic media -- Writing routine and positive messages -- Writing persuasive messages -- 4. Supporting messages with quality information: Finding, evaluating, and processing information -- Designing visual communication -- 5. Planning, writing, and delivering reports and proposals: Planning reports and proposals -- Writing reports and proposals -- Completing reports and proposals -- 6. Designing and delivering oral and online presentations: Developing oral and online presentations -- Enhancing presentations with slides and other visuals -- 7. Writing employment messages and interviewing for jobs: Building careers and writing resumes -- Applying and interviewing for employment -- Courtland L. Bovee, John V. Thill. Includes bibliographical references and indexes. n-us--- Business communication United States Case studies Communication in organizations United States Case studies HF5718.B66(11e) 658.4/5 9780132539555 0132539551 2011022339 DLC 110526 20211207130025.0 16797865