Communication: making connections. /
William J. Seiler and Melissa L. Beall
- 3rd ed.
- Boston: Pearson, 2011.
- xxiii, 572 p.: ill.;
Contents: Connecting process and principles -- Connecting perceptions and communication -- Connecting self and communication -- Connecting through verbal communication -- Connecting through nonverbal communication -- Connecting listening and thinking in the communication process -- Selecting a topic and connecting to the audience -- Gathering and using information -- Organizing and outlining your speech -- Managing anxiety and delivering your speech -- Informative speaking -- Persuasive speaking -- Interpersonal communication -- Developing relationships -- Group and team communication -- Participating in groups and teams --