TY - BOOK AU - AU - TI - Communication: making connections. SN - 9781256316497 AV - P90.S46 PY - 2011/// CY - Boston PB - Pearson KW - Communication -- Philosophy N1 - Contents: Connecting process and principles -- Connecting perceptions and communication -- Connecting self and communication -- Connecting through verbal communication -- Connecting through nonverbal communication -- Connecting listening and thinking in the communication process -- Selecting a topic and connecting to the audience -- Gathering and using information -- Organizing and outlining your speech -- Managing anxiety and delivering your speech -- Informative speaking -- Persuasive speaking -- Interpersonal communication -- Developing relationships -- Group and team communication -- Participating in groups and teams -- ER -