@book{8261,
	author = {Pearson Judy C. and Nelson, Paul E.},
	title = {Human communication. /},
	publisher = {McGraw-Hill,},
	year = {2011.},
	address = {Boston, Mass.:},
	edition = {Custom ed. },
	note = {Includes bibliographical references and index.},
	url = {http://www.loc.gov/catdir/enhancements/fy0702/2002069588-d.html}
}