TY - BOOK AU - AU - AU - TI - Public relations cases. SN - 9781111836825 (pbk.) AV - HM1221.H46 PY - 2013/// CY - Boston, MA: PB - Wadsworth/Cengage Learning, KW - Public relations--United States--Case studies. KW - Publicity--Case studies N1 - Includes index; Contents: 1. Solving public relations problems: Public relations in action -- A public relations process -- 2. Reading major audiences: Media relations -- Social media -- Internal communications -- Community relations -- Public affairs and government relations -- Investor and financial relations consumer relations international public relations -- Relations with special public -- 3. Emergency public relations: Crisis communication -- 4. Integrated marketing communications: Integrated marketing communications -- ER -