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  <titleInfo>
    <title>Social media analytics: techniques and insights for extracting business value out of social media</title>
  </titleInfo>
  <name type="personal">
    <namePart>Kohirkar, Avinash</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart> Kohirkar, Avinash</namePart>
  </name>
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  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">xxu</placeTerm>
    </place>
    <place>
      <placeTerm type="text">New York</placeTerm>
    </place>
    <publisher> IBM Press</publisher>
    <dateIssued>2016</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xxxv, 268 p. :  ill.; 23 cm </extent>
  </physicalDescription>
  <tableOfContents>Contents: 1. Data identification. Looking for data in all the right places -- Separating the wheat from the chaff -- Whose comments are we interested in? -- Timing is everything -- Social data: Where and why -- 2. Data analysis. The right tool for the right job -- Reading tea leaves: discovering themes, topics, or trends -- Fishing in a fast-flowing river -- If you don't know what you want, you just may find it!: Ad Hoc exploration -- Rivers run deep: deep analysis -- The enterprise social network -- 3. Information interpretation. Murphy was right! The art of what could go wrong -- Visualization as an aid to analytics -- Appendix A: Case study.</tableOfContents>
  <note type="statement of responsibility">Matthew Ganis, Avinash Kohirkar.</note>
  <note>Includes index.</note>
  <subject>
    <topic>Social media--Research. </topic>
  </subject>
  <subject>
    <topic>Data mining. </topic>
  </subject>
  <subject>
    <topic>Business--Data processing. </topic>
  </subject>
  <subject>
    <topic>Web usage mining.</topic>
  </subject>
  <classification authority="lcc">HM742.G35 </classification>
  <identifier type="isbn">9780133892567 </identifier>
  <identifier type="isbn">0133892565</identifier>
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    <recordCreationDate encoding="marc">120618</recordCreationDate>
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