Goetsch, David L. <br/><br/>
Quality management for organizational excellence : introduction to total quality. / 
David L. Goetsch, Stanley B. Davis. 
 - 7th ed. 
 - Boston :  Pearson,  2013. 
 - xii, 456 p. :  ill. ;  29 cm. 
<br/><br/> Includes index. 
<br/><br/>Contents:  
<br/><br/><label>ISBN: </label>9780135019672 0135019672 
<br/><br/><label>LCCN: </label>2011038639 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD62.15.G64  
<br/><br/><label>Dewey Class. No.: </label>658.4/013