TY  - BOOK
AU  - Goetsch,David L.
AU  - Davis,Stanley
TI  - Quality management for organizational excellence : introduction to total quality.
SN  - 9780135019672
AV  - HD62.15.G64  
U1  - 658.4/013 23
PY  - 2013///
CY  - Boston
PB  - Pearson
KW  - Total quality management
N1  - Includes index; Contents:
ER  -