01593nam a22002417a 4500 OSt 20211217145213.0 120814t xxu||||| |||| 00| 0 eng d 0072948248 LC TS155.D24 dc22 658.5 Davis, Mark M. Operations management: integrating manufacturing and services. / Mark M. Davis, Janelle Heineke 5th ed. Boston: McGraw Hill, 2005. xxxix, 679 p.: ill.; 26cm. Includes index. Contents: 1. Operations management in today's business environment: Introduction to operations management -- Operations strategy: defining how the film compete -- financial analysis on in operations management -- The role of technology in operations -- Supply chain management -- Integrating manufacturing and services -- 2. Process decisions: New product and service development, and process selection projection management process measurement and analysis -- Job design design and work performance measurement -- Quality management -- Quality tools for improving processes Lean production -- 3. Facility decisions: Facility location and capacity -- Facility layouts -- Forecasting -- 4. Aggregate planning and inventory decisions: Aggregate planning -- Inventory systems for independent demand -- Inventory systems for dependent demand -- 5. Daily operational decisions: Waiting line management -- Waiting line theory -- Scheduling -- Operations management. Heineke, Janelle lcc BK 8309 15809 0 0 lcc 0 0 WIUC-KL WIUC-KL GEN 2019-11-08 0 TS155.D24(5e) K/1812/1812/19 2021-12-16 00:00:00 2021-12-16 BK