Strategic planning for public relations. /
Ronald D. Smith.
- 5th ed.
- London: Routledge, 2017.
- xxxiv, 540 p. ill.; 24 cm
Contents: 1. Formative research: Analyzing the situation -- Analyzing the organization -- Analyzing the publics -- 2. Strategy: Establishing goals and objectives -- Formulating action and response strategies -- Developing the message strategies -- 3. Tactics: Selecting communication tactics -- Implementing the strategic plan -- 4. Evaluating research: Evaluating the strategic plan --