Strategic planning for public relations. / Ronald D. Smith. - 5th ed. - London: Routledge, 2017. - xxxiv, 540 p. ill.; 24 cm

Contents: 1. Formative research: Analyzing the situation -- Analyzing the organization -- Analyzing the publics -- 2. Strategy: Establishing goals and objectives -- Formulating action and response strategies -- Developing the message strategies -- 3. Tactics: Selecting communication tactics -- Implementing the strategic plan -- 4. Evaluating research: Evaluating the strategic plan --

9781138282063

Public relations. Strategic planning.

HM1221.S77

659.2