@book{8314,
	author = {Kurvinen, Matti, and Töyrylä, Ilkka,},
	title = {Warranty fraud management: reducing fraud and other excess costs in warranty and service operations. /},
	publisher = {Wiley,},
	year = {2016.},
	series = {Wiley and SAS business series},
	address = {Hoboken, New Jersey:}
}