01144cam a22003014a 4500 16645325 OSt 20211218135208.0 110209s2009 nyua 001 0 eng d 9781405336901 BTCTA LC HCO VP@ FIC DLC HD30.3.O76 658.45 22 O'Rourke, James S., Effective communication. / James S. O'Rourke, IV. New York: DK, 2009. 72 p. : col. ill. ; 18 cm. DK essential managers "Listening, presenting, briefing, body language, feedback"--Cover. Includes index. Contents: Introduction -- Understanding communication skills -- Speaking and writing -- Communicating with your team -- Communicating externally -- Communication in management. Essential managers. Publisher description http://www.loc.gov/catdir/enhancements/fy1208/2010285469-d.html 7 cbc copycat 2 ncip 20 y-gencatlg lcc BK 8319 15819 0 0 lcc 0 0 WIUC-KL WIUC-KL GEN 2019-11-13 HD30.3.O76 K/2129/2129/19 2021-12-18 00:00:00 1 2021-12-18 BK 0 0 lcc 0 0 WIUC-KL WIUC-KL GEN 2019-11-13 0 HD30.3.O761 K/2130/2130/19 2021-12-18 00:00:00 2 2021-12-18 BK 0 0 lcc 0 0 WIUC-KL WIUC-KL GEN 2019-11-13 0 HD30.3.O762 K/2131/2131/19 2021-12-18 00:00:00 3 2021-12-18 BK