Hotel pricing in a social world: driving value in the digital economy. /
Kelly A. McGuire
- xxii, 329 p.: illustrations ; 24 cm
- The Wiley & SAS business series .
Includes bibliographical references and index.
Contents: 1. New analytics for a new environment: the evolution of hotel revenue management analytics, technology and data: The Social world has changed revenue management forever -- Demystifying price optimization -- Big data, big analytics and revenue management -- 2. The Expanding role of revenue management: Hotel pricing in a asocial world: price, UGC and buying behavior -- Integrating revenue management and marketing -- Total hotel revenue management -- 3. The Future of revenue management: pricing as a business strategy: Pricing as a strategic tool -- The Path to personalization: revenue management's contribution to the new guest experience -- The Future of revenue management --
9781119129967 (cloth)
2015033007
Hotels--Rates. Online social networks--Economic aspects. Electronic commerce. Revenue management.